Shipping policy

Thank you for shopping at J'Rohi Hair Products & Services! We are committed to ensuring your order is processed and delivered promptly. Please review our shipping policy below:

Order Processing Time:

Orders are processed within 2-5 business days after payment confirmation.

Processing time may be extended during peak seasons, sales events, or due to unforeseen circumstances.

Shipping Time:

Canada Post Priority: 1 business day (depending on your location).

Canada Post Expedited Parcel: 2-5 business days (depending on your location).

Canada Post Xpresspost: 1 business day (depending on your location).

Shipping Rates:

Shipping rates are calculated at checkout based on your order size, weight, and shipping destination.

Shipping Confirmation & Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking details.

International Shipping:

We currently ship within Canada.

Address Accuracy:

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers. 

CANADA PO BOX Shipping: We are unable to service PO Boxes at the moment. Please make sure to enter a physical address to avoid any issues with your shipment.

Order Issues:

If your package is delayed or  lost during transit, please contact us at jrohihairgrowthpands@gmail.com with your order details.

Thank you for choosing J'Rohi for your hair care needs. We appreciate your trust and support!

Contact Us:
For any questions about our shipping policy, reach out to us at:
Email: jrohihairgrowthpands@gmail.com